Privacy Policy

A Legal Disclaimer

The information provided on this website is for general guidance only and does not constitute professional, financial or tax advice. While we aim to keep all content accurate and up to date, Broadland Accountancy Services accepts no liability for any loss or damage arising from reliance on the information published here.

You should always seek tailored advice before making financial or business decisions, as every situation is unique.

Any links to external websites are provided for convenience only; we are not responsible for the content, accuracy or reliability of those sites.

This Privacy Policy explains how we collect, use and protect your personal information when you use our website or our accountancy services.

1. Who We Are
We are Broadland Accountancy Services, an accountancy practice providing bookkeeping, payroll, tax and business support services.
If you have any questions about this Privacy Policy, you can contact us at:
Email: hello@broadlandaccountancyservices@gmail.com
Phone: 01603

2. Information We Collect
We may collect the following personal information:

Information you provide directly:

Name, address and contact details
Business information
Financial records and accounting data
Payroll and employee/subcontractor information
Identification documents where required (e.g., AML checks)

Information collected automatically:

Website usage data (e.g., IP address, browser type, pages viewed)
Cookies (see Cookies section below)

3. How We Use Your Information

We use your information to:

Provide accountancy, bookkeeping, payroll, VAT, CIS and tax services
Communicate with you about your account or enquiries
Meet our legal obligations (e.g., HMRC, AML compliance)
Maintain accurate internal records
Improve our website and services

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

Contract: To deliver the services you have requested
Legal obligation: To comply with tax, accounting and AML regulations
Legitimate interests: To manage and improve our business
Consent: For optional communications or where required by law

5. Sharing Your Information
We only share your personal data when necessary, such as with:

HMRC and other government bodies
Payroll or accounting software providers
Banks or financial institutions (with your permission)
Professional advisers (e.g., auditors)
Third-party service providers who support our business operations

We never sell your information to third parties.

6. Data Storage & Security
We take appropriate technical and organisational measures to protect your data from loss, misuse or unauthorised access.
Your information may be stored digitally using secure, password-protected systems.

7. How Long We Keep Your Data
We only keep your personal data for as long as necessary, typically:

6 years for financial and accounting records (as required by law)
Longer where legally necessary or for ongoing client relationships

8. Your Rights
You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion (in certain circumstances)
Withdraw consent where applicable
Object to or restrict processing
Request data portability
Make a complaint to the ICO (Information Commissioner’s Office)

9. Cookies
Our website may use cookies to improve functionality and analyse usage.
You can adjust your browser settings to refuse cookies if you prefer.

10. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices or content.

11. Changes to This Privacy Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated “Last updated” date.